1 Organizational Planning 36%
2 Advanced Communication 27%
3 Advanced Administration 23%
4 Team Skills 14%
The Physical Therapy Assistant
Hinton is a physical therapy assistant who has worked for 17 years
in a small town hospital.
His only training, 17 years ago, was a one year
program that legally entitled him to work as a therapy assistant.
During the last 15 years, this hospital has been sequentially acquired
by numerous health organizations.
After the last acquisition, Hinton had
some concerns about job security but thought his job was safe.
On the second day of work the supervisor discovers that Hinton
does not meet current requirements.
The law regarding certification
had changed a number of years ago to require two years of training.
Hinton had heard about the changes in the law but had ignored
he did not think that the changes would affect him.
1. How should the new owners communicate the changes to Hinton?
A) Send Hinton an e-mail
B) Hold organization-wide staff meeting regarding credentials
C) Put layoff notices with pay check
D) Conduct an individual job specification review for each employee